These warmers come with comprehensive instructions on the boxes, including details of the bulbs to be used. Ensure you have read these and retain them for future reference. The lamps require a very light touch to activate and a few seconds between each touch-up and down of the light to prolong the life of your bulb. It is also best to unplug your warmer from the wall when not in use.
Please ensure that you remove old wax from your warmer dish. Gently warm the wax when it is solid and remove using a piece of kitchen roll whilst still solid. Never use any instrument to remove the wax or put any pressure on the dish. As it will cause breakages. Dishes should not be placed in a freezer or in boiling water as this can lead to cracking.